Can't connect to my Zaclys account with ownCloud

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lads
Messages : 2
Enregistré le : lun. 12 mai 2014 09:15

Can't connect to my Zaclys account with ownCloud

Message par lads »

I have had a Zaclys account for some time and I can connect through the web browser.

I have installed ownCloud client 1.5 and when I try to connect using the exact same username/password I always get back the same message:
Error: Wrong Credentials
What could be wrong?

Thank you.
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Bill
L'équipe Zaclys
Messages : 1726
Enregistré le : jeu. 20 févr. 2014 16:20

Re: Can't connect to my Zaclys account with ownCloud

Message par Bill »

Hi,

Did you try this tutorial to setup the ownCloud client ?
http://cloud.zaclys.com/Installer-et-co ... d,p167,267

Which OS are you using ?

If you are behind a proxy, you need to setup the client this way :
In the network tab, please check the manually option and https. Then enter the IP and the proxy port.

If the problem persists after this, contact us through our contact page : https://www.zaclys.com/Contact,99
And give your email or nickname. We'll check your configuration.
Kubuntu Linux OS

Membre de l'équipe Zaclys
https://www.zaclys.com
lads
Messages : 2
Enregistré le : lun. 12 mai 2014 09:15

Re: Can't connect to my Zaclys account with ownCloud

Message par lads »

Hi Bill. I did follow the tutorial you mention. I am not behind a proxy.

I am running owncloud-client 1.5 on Ubuntu 14.04.

Thank you.
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Bill
L'équipe Zaclys
Messages : 1726
Enregistré le : jeu. 20 févr. 2014 16:20

Re: Can't connect to my Zaclys account with ownCloud

Message par Bill »

Are you using a stable version of the 14.04 release ?
Kubuntu Linux OS

Membre de l'équipe Zaclys
https://www.zaclys.com
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