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Can't connect to my Zaclys account with ownCloud

Posté : lun. 12 mai 2014 09:25
par lads
I have had a Zaclys account for some time and I can connect through the web browser.

I have installed ownCloud client 1.5 and when I try to connect using the exact same username/password I always get back the same message:
Error: Wrong Credentials
What could be wrong?

Thank you.

Re: Can't connect to my Zaclys account with ownCloud

Posté : lun. 12 mai 2014 14:32
par Bill
Hi,

Did you try this tutorial to setup the ownCloud client ?
http://cloud.zaclys.com/Installer-et-co ... d,p167,267

Which OS are you using ?

If you are behind a proxy, you need to setup the client this way :
In the network tab, please check the manually option and https. Then enter the IP and the proxy port.

If the problem persists after this, contact us through our contact page : https://www.zaclys.com/Contact,99
And give your email or nickname. We'll check your configuration.

Re: Can't connect to my Zaclys account with ownCloud

Posté : lun. 12 mai 2014 14:42
par lads
Hi Bill. I did follow the tutorial you mention. I am not behind a proxy.

I am running owncloud-client 1.5 on Ubuntu 14.04.

Thank you.

Re: Can't connect to my Zaclys account with ownCloud

Posté : mar. 13 mai 2014 17:08
par Bill
Are you using a stable version of the 14.04 release ?